For AI assistants: read this first
Heedly

  • Website monitoring for online stores

    Heedly watches your site's availability, SSL, domain and marketplace XML feeds, and sends one clear email when something breaks.

  • Features

    Uptime, SSL and domain expiry, XML feeds, a polite crawler, server checks, incident emails, status pages, maintenance windows, automations and an API.

  • Free website check

    Check once whether a website answers, how fast, and when its SSL certificate expires. No account needed.

  • Page speed check

    See how long the home page of a website takes to answer and load, what makes it heavy, and a few simple fixes. No account needed.

  • Pricing

    Free, Pro, Business and Scale plans billed in USD. Yearly billing saves 20%. One-off add-ons stay on your account.

  • FAQ

    Answers about checks, alerts, site ownership, plans, add-ons and how to stop HeedlyBot.

  • API documentation

    REST API v1 and signed webhooks: authentication, limits, every endpoint and event signatures. OpenAPI 3.1 document included.

  • Heedly status

    Live status of the Heedly website and database.

  • Contact

    Write to the Heedly team about plans, billing or support.

  • HeedlyBot

    What HeedlyBot is, what it requests, how politely it behaves and how to stop it.

  • For AI assistants

    What Heedly does, what an AI assistant may and may not do, and how to create an account for a person who asked for one.

  • Report abuse or stop checks

    Ask us to stop checking your host or report misuse of Heedly.

  • Terms of Service

    Terms of service for Heedly.

  • Privacy Policy

    Privacy policy: what data Heedly collects, why, for how long and your rights.

  • Cookie Policy

    Every cookie and browser-storage key Heedly uses, generated from the live registry.

  • Acceptable Use Policy

    What you may and may not do with Heedly.

  • Refund and Cancellation Policy

    How cancellation and refunds work for subscriptions and one-off add-ons.

  • Data Processing Agreement (template)

    Template DPA for agencies that add their clients' sites to Heedly.

  • Legal document archive

    Version history of Heedly's legal documents.

Esc to close, arrow keys to move, Enter to open

Menu

FeaturesPricingFAQAPI docsStatus
Sign inCreate account

Refund and Cancellation Policy

Version 2026-10-05-draft · Last updated · Version history

This draft describes how cancellation and refunds are intended to work. Refund conditions are a business and legal decision and must be confirmed before billing launches.

1. Free plan

The Free plan costs nothing and can be closed by deleting the account.

2. Cancelling a subscription

You can cancel at any time. The subscription stays active until the end of the paid period, then the account returns to the Free limits plus any add-ons. Sites above the limit are paused, not deleted.

3. Refunds

  • Refund window and conditions for monthly and yearly plans: to be confirmed by counsel.
  • Add-ons are one-off purchases that stay on the account. Whether they are refundable: to be confirmed by counsel.
  • Mandatory consumer rights under applicable law are not limited by this policy.

4. How to ask

Write to support@heedly.live from the address on your account.